Changes to Delivery Cut-off
Our delivery cut-off time for Next Day Delivery has changed to 4.30pm...
We understand that many of you will have questions about the changes to our service. Here, we hope you can find the answer to your query, but please do not hesitate to get in touch with us if you have any additional questions.
What has changed?
Our previous next day delivery cut-off times were 4pm for delivery by DPD, and 8pm for delivery by Yodel, Monday to Thursday, and 4pm across the board on Friday.
Moving forward, the next day delivery cut-off for all couriers will be 4.30pm, Monday to Friday.
When did this change?
This change will come into effect at midnight on Monday 2nd October.
Which services are affected?
All our our delivery services, including next day, weekend and standard delivery options will operate under the new 4.30pm cut-off time.
Why has this changed?
Over the past few months, we have found that having different cut-off times on different days has made things more complicated – not only for our customers, but for our couriers, our warehouse team and our customer service department.
Our aim with this new cut-off time is to make things as simple as possible. By changing to 4.30pm every day, we are still offering the latest cut-off time in the industry and will be better able to deliver the market-leading service you are used to and that you deserve.