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From: John Smith
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Gift Vouchers Information

Cake Stuff Gift Vouchers make a great gift for anyone who loves baking, cake decorating and sugarcraft.  Gift Vouchers can be for any amount you want. 

Cake Stuff Gift Vouchers are sent electronically on the date you request to the email address you have given us - a lovely surprise for birthdays, Christmas etc.

Payment for the gift voucher will be charged on the date you purchase it - not on the date we email it to the recipient.  Gift Vouchers are valid for 12 months from issue.

The gift voucher will be allocated to the recipient's account in the form of "e-wallet" credit which can be redeemed by them at the final stage of checking out their order.

Confirmation of the Gift Voucher will only be sent to the purchaser once the order is confirmed by Cake Stuff. Gift Vouchers can only be cancelled by the purchaser within 1 hour of purchase and will not be valid until the confirmation email is received.

Unwanted Gift Vouchers cannot be returned and voucher codes can not be used to purchase another gift voucher.

PLEASE NOTE that purchasing a Gift Vouchers does not count towards the order value for calculating free shipping.  So, for example, adding a £25 Gift Voucher to a £60 order will not qualify that order for free shipping - but the recipient will enjoy free shipping when redeeming the Gift Voucher on an order over £75.

If the recipient does not already have an account with cake-stuff.com, she / he will have to create an account using the email address the voucher was delivered to, this can be done at any time during the checkout process.  The funds will then automatically appear and the option given to redeem the funds against the cost of purchases in the Shopping Bag - easy peasy!

If the items purchased total less than the gift voucher amount the remaining funds will stay in the e-wallet to use on the next purchase.  If the items purchased exceed the gift voucher amount the remaining value must be paid by card in order to complete the order.

Items bought using gift vouchers can be returned under Distance Selling Regulations but cannot be refunded, only additional monies paid over and above the gift voucher will be refunded.  A new gift voucher code will be issued in place of a refund.